When you try to connect to the Microsoft Windows Update
Web site and scan for Microsoft Windows XP updates, you may receive one of
the following error codes:
| • |
0x800A0046 |
| • |
0x80248011 |
| • |
0x80072EE7 |
| • |
0x8024402C |
| • |
0x8024502D |
| • |
0x800A01AD |
0x800A0046 error code
To resolve this error, use one of the
following methods:
Method 1: Remove the user account that is experiencing difficulty from
the Guests or Limited account groups
| 1. |
Click Start, click
Run, type control admintools, and then click OK. |
| 2. |
Click Computer
Management. |
| 3. |
Expand Local Users and
Groups. |
| 4. |
Select Users. |
| 5. |
Open the account that is used to access Windows
Update. |
| 6. |
Click the Member Of
tab. |
| 7. |
Select the user account that you want to remove, and
then click Remove. |
Method 2: Set the Security Descriptor
| 1. |
Click Start, click
Run, type cmd, and then click OK. |
| 2. |
Type sc sdset wuauserv
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU),
and then press ENTER.
You will receive a "Success" message.
|
| 3. |
Type Exit to close the
command prompt. |
| 4. |
Try Windows Update again. |
Method 3: Add the Local Administrator and Service accounts to the
Impersonate a client after authentication
policy
| 1. |
Click Start, point to
All Programs, point to Administrative Tools, and then click Local Security Policy. |
| 2. |
Expand Local Policies.
|
| 3. |
Click User Rights
Assignment. |
| 4. |
Double-click to open the Impersonate a client after authentication
policy |
| 5. |
On the Local Security
Settings tab, click Add User or
Group, and then add the Administrator
and Service to the list of Users and
Groups. |
| 6. |
Click OK, and then
restart the computer. |
0x80248011 error code
To resolve this error, clear the Microsoft
Internet Explorer cache. To do this, follow these steps:
| 1. |
Start Internet Explorer. |
| 2. |
On the Tools menu,
click Internet Options. |
| 3. |
Click the General tab.
|
| 4. |
In the Temporary Internet
files section, click Delete
Cookies. |
| 5. |
In the Delete Cookies
box, click OK. |
| 6. |
Click Delete Files.
|
| 7. |
Click to select the Delete all
offline content check box in the Delete Files dialog box, and then click
OK. |
| 8. |
In the History section,
click Clear History. |
| 9. |
Click Yes, and then
click OK. |
0x80072EE7 error code
To resolve this error, examine the Hosts
file. (This file may also be named Hosts.sam.) Make sure that the file
does not list any static IP entries for the Windows Update Web site.
The Hosts file is located in the C:\Windows\system32\drivers\etc
folder. To view the Hosts file, you may have to associate the file with
Notepad. To do this, follow these steps:
| 1. |
Right-click the Hosts file. |
| 2. |
Click Open With, and
then select Notepad from the list of programs.
|
If the Hosts file contains a static IP address
that is associated with Windows Update, comment the entry by adding the #
sign at the beginning of the entry. You can also delete the whole line and
save changes to the Hosts file.
Note Programs, such as Web
accelerators, DNS accelerators, DNS caching utilities, and Spyblockers,
can add static IP entries for the Windows Update Web site to your Hosts
file. This scenario can cause Windows Update to fail.
0x8024402C or 0x8024502d error codes
To resolve these errors,
remove characters from the proxy exception list, and then clear the proxy
cache. To do this, follow these steps:
| 1. |
Open Internet Explorer. |
| 2. |
On the Tools menu,
click Internet Options. |
| 3. |
Click the Connections
tab, click LAN Settings, and then
click Advance. |
| 4. |
Delete any entry in the Exceptions section. |
| 5. |
Quit Internet
Explorer. |
| 6. |
Click Start, click
Run, type cmd, and then click OK. |
| 7. |
Type the following commands. Press ENTER after each
command.
| • |
proxycfg -d |
| • |
net stop
wuauserv |
| • |
net start
wuauserv | |
0x800A01AD error code
To resolve this error, register the
Wuaueng.dll file. To do this, follow these steps:
| 1. |
Click Start, click
Run, type regsvr32 Wuaueng.dll, and then click OK two times. |